Returns and refunds

This page is a starting template. Please review it with the shop and adjust it before launch.

Custom printed products

Because every order is made to your design, we cannot accept returns for change of mind or for mistakes in the artwork you approved or uploaded.

If something is wrong

If your order arrives damaged, or does not match what you ordered, email us with your order number and photos within 7 days of delivery. We will reprint or refund, depending on the issue.

Cancellations

You can cancel before printing starts. Once production has begun, the order cannot be cancelled.

Refunds

Approved refunds go back to the original payment method, or by bank transfer for cash on delivery orders.